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Yes, it is possible.

If a subscriber wants to terminate the contract he/she is required to pay all amounts due, incl. penalties payable if the contract is terminated before contract’s expiration. Then the contract holder should apply an Application for waiver of mobile services in shop of Yettel’s sales network.

Charging of outgoing calls is implemented based on a signal to begin and end the call, which is received and / or delivered by service stations and, subject to valid SIM card / postpaid plan.

Yettel provides consumer protection mechanism in case of continuous conversation, due to the failure or error. Talks in Yettel network are automatically interrupted after about 1 hour of starting. In case of dialing in, make a contact and subsequent failure to disconnect from the user, the call is reported by Yettel and affects pricing in the real duration, whether the conversation was conducted between the two parties.

Your invoice is issued up to a few days after the activation of your SIM card, as the same date will be the date of issuing of your future invoices. Within two weeks from issuing of the invoice, it will be delivered on the address, which you have provided at signing of the contract for mobile services.

If you chose the option of not receiving a paper copy of your invoice, you may use the E-Invoice service, which provides the opportunity to the Yettel subscribers to view the monthly invoice and the detailed information online.

The additional packs minutes will be spend after the included in the postpaid plan minutes (exception are the minutes for weekend calls). If you have more than one additional pack, the minutes will be spend as follows:

1. Minutes in the packs Yettel Call Weekend

2. Included in the postpaid plan minutes

3. Minutes in the pack Yettel Call Friends

4. Minutes in the packages Yettel Call Yettel; Yettel Call Home

5. Minutes from the packs Yettel Call National

• By dialing *111# from your mobile phone and then press the call button. You will receive a text message notification (SMS) upon successful service activation.
• By calling 123 at the price of 0.10 BGN/min.

Yes, while you are in roaming you could send and receive MMS, provided that Yettel has concluded roaming agreement with the respective operator.

Receiving MMS in roaming is free of charge; price for sending МMS is according to your roaming plan.

• If you are using a postpaid plan, you can activate a roaming service by sending free of charge SMS with text “А” to number 1210.
• Calling 123 from your mobile phone (the price per call for customers of postpaid plans in Yettel Bulgaria is 0.024 BGN and 0.10 BGN/min. for customers using prepaid plans. Prices are VAT inclusive).

Да, Yettel има актуални предложения за пакети за предплатен план с включен мобилен интернет, както  за телефони, така и за таблети и лаптопи.

След като изразходиш МВ на максимална скорост от абонаментния си план, можеш да продължиш да ползваш мобилен интернет, но на по-ниска скорост. Ако искаш отново да ползваш интернет при максимално достижима скорост преди края на отчетния период, можеш да активираш допълнителен пакет на turbo.lp.telenor.bg.

SIM картите, които Yettel предлага, дават достъп до 2G/3G/4G мрежата на Yettel. Чрез тях имаш възможност да правиш и приемаш гласови повиквания, да обменяш текстови съобщения (SMS) и да ползваш мобилен интернет, в зависимост от условията на ползвания абонаментен или предплатен план.

Yettel използва SIM карти 3в1. Предимството на този тип SIM карта е, че може да се приспособи към устройства с MINI, MICRO или NANO слот за SIM карта. Така няма нужда да сменяш SIM картата, когато смениш устройството.