How you communicate with your customers and partners is extremely important for your business growth. Despite all the alternative communication channels that have emerged in recent years, the telephone remains the most significant channel both for providing quality customer service and for sales. The choice of a professional and modern telephone solution is essential for the success of any company aiming to keep growing.
Set up business hours, customize messages, and route incoming calls to the most appropriate team.
Monitor the quality of the incoming and outgoing calls of your team, by listening to the conversations at any time in the PBX dashboard, accessible through the browser.
Keep track of the number of the missed and answered calls, their duration, and many more indicators for incoming and outgoing calls.
Set rules for priorities, distribution and redirection of calls between employees, departments, and even between different devices.
Employees are able to make incoming and outgoing calls via their smartphones, while presenting themselves with a business number. No need for additional SIM cards or plug-ins to the smartphone.
The PBX solution can connect to various CRM applications, so that customer contacts, sales data and call statistics are visualized together in the same place.
No hardware maintenance costs
No initial investment
No need for technical knowledge
Save the numbers
•The solution is offered as a service with a monthly subscription upon signing a 12-month or 24-month contract.
•The service is provided in partnership with a third party and in this respect Yettel Bulgaria EAD is not responsible for the availability of the application and the information stored in it, the functions or content of or in the application.
•Terms and conditions