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You need to visit a shop from Yettel sales network and submit an Application for change of tariff plan.
Bear in mind that you can only change your tariff plan to GoWebUnlimited tariff plan with higher monthly fee that the one you are currently using.
Cases of exception could be renewal of the current contract with ZAEDNO program or as otherwise agreed in the contract for mobile services or attached appendix.
Activation of additional package automatically turns off the daily access to mobile internet and you will only have available the MB at high speed, which you are entitled to under the chosen package.
If you switch to plan with included mobile internet package, the daily access will be deactivated automatically and you will only have available the MB at high speed, which you are entitled to under the chosen package.
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Restriction of the card due to theft/ loss does not prevent you from monthly subscription fees accumulation.
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| for Postpaid plans Total+ and Total Max | for Postpaid plans Business Total, Internet | for plan Junior |
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Yes. Messages are charged on the respective operator GPRS roaming tariffs.
Note: MMS/ data transfer in roaming is applicable only to postpaid clients.
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Please check:
- Whether you have applied restrictions on outgoing calls/SMS;
- Whether you have reached the maximum capacity for storage of SMS on your phone or SIM card;
- Call for assistance any of our operators from the Customer Service Department.
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Yes. There is no limitation to the numbers that you wish to transfer from one network to another. It is important that all the numbers, included in a porting request, are of the same type – only mobile numbers with a subscription plan, only fixed numbers with a subscription plan or only prepaid numbers. If you are transferring different numbers from different networks (e.g. from two different providers), you need to file two separate porting requests.
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To take advantage of the online payments service you can use credit or debit cards with the Visa, MasterCard, Maestro or BORIKA.
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The use of the online payments service is completely free of charge after a registration at the My Yettel portal. It is possible that the the card-issuing bank charges you certain fees for payments at a POS terminal or payments with credit/debit cards. For more information, please contact the card-issuing bank.
Look at the updated map with the actual 3G network of Yettel and the populated areas where Yettel has 3G coverage.
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Opportunity for very fast Internet access and data exchange, as well as various multimedia services, which were not possible with the previous speed of mobile networks.
The maximum download speed in the UMTS/HSPA network is up to 21 Mbps; the maximum upload speed is 5.76 Mbps.
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