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Please make sure that you are dialing the number, including the city or mobile operator code, if dialing a national destination, or including the country code when dialing an international one. If you are dialing correctly, but the problem persists, please dial 1717 from your Yettel Home phone so that your fixed zone can be precisely defined.

No. the only restriction is for the size of entire MMS message in KB.

Please check:

• Whether you have sufficient credit available on your card (for prepaid service customers);
• On your phone, menu “Messages”, sub-menu “Messages Settings”, check whether the number of the Messages Center is correctly entered. It must be +35989100000;
• The format of the messages must be “text” (again check in the Messages Settings);
• Whether the recipient’s number is correctly entered;
• Whether you have applied restrictions on outgoing calls/ SMS.

You will be able to experience the advantages of the network whether you work or you have fun. Find new opportunities to use the Internet via your mobile or your laptop, especially when you have to load a large website / with numerous images or video materials/, to view YouTube files, to upload big files (pictures, videos, presentations) to the Internet, to download big files from your email or a website.

All used mobile services, subscription taxes and discounts are calculated for a Billing period. The Billing period continues one month and starts every month on one and the same date, called Billing date.

On the billing date is calculated mobile services usage for the last billing period as well as some advance subscription fees and discounts for the next upcoming billing period. On the billing date all the unbilled events are invoiced.

Yettel informs the customer when approaching the upper limit of the respective defined credit limit size, except in cases when reaching the full credit limit size is:

• Due to use of roaming services, for which at the time Yettel does not have access to information on the used services by the customer, or
• Due to calls/types of exploitation, for which there is additional technical time for processing required.

• You can deactivate the receiving of notification SMS containing additional information about the roaming service prices through the mobile application YettelApp. Just enter in Services/Management/Roaming welcome SMS

Да, необходимо е да изпратиш безплатен SMS с текст STOP на номер 1551. След това ще преминеш към мобилен достъп до интернет с таксуване на база използван обем трафик.

Дали можеш да ползваш 4G мрежата на Yettel зависи от твоя абонаментен план, това дали имаш съвместима SIM карта и подходящо устройство, както и от покритието на мрежата.
4G мрежата може да се използва и с някои от предплатените планове на Yettel, както и след покупка на определени допълнителни пакети.

Максимална скорост според типа мрежа за достъп на Yettel:

Чудиш се защо имаш повече SMS-и във фактурата? Най-вероятната причина за това е дължината на SMS-ите ти. Ако си изпратил 1 SMS с повече символи, системата може да го е отчела като няколко SMS-а.