Search

Кредитният лимит е сумата, до която имаш възможност да провеждаш разговори и да ползваш услуги, без допълнително обезпечение. Когато сумата от абонаментните такси, текущото потребление и задълженията за минал период на всичките ти SIM карти сумарно надвишат общия им кредитен лимит, изходящите ти обаждания могат да бъдат спрени.

Signing a contract is not a must. When transferring a number to the Yettel network you may sign a contract for a subscription plan or choose a prepaid service. If you wish to use a prepaid service, provided by Yettel, you have to pay a single fee of 5 BGN – this sum is included in the initial credit of the prepaid card. 

Important: Yettel will provide you with a SIM card when you file the request. In case you have chosen a subscription plan, you need to sign a contract that is activated when the number is transferred.

Step 1 – The user enters (or chooses from a list) the cusmore number, for which a payment will be made.

Step 2 – All due payments for the selected customer number are displayed on the next page. The user enters the amount he wish to pay at that time.

Step 3 – At this step the user is redirected to the online payments page of BORICA via an encrypted SSL connection. There, the user enters the card details, necessary for the payment authorization - type of the card, card number, expiration date and security code.

No. The payments made with the online payments service can only be accepted for due payments and advanced payments.

A client number is the number, under which there are one or more SIM cards/lines activated, for which a single invoice is issued. The client number is unique for every subscriber and may be used for payment of due in amounts. You may obtain your client number by dialing *123*6#.

Your SIM card should be activated within 48 hours since date of contract signing, but usually activation takes less time.

The deadline for payment is 15 days from the date of issuing of the invoice.

The exceeding of the credit limit gives Yettel the right, but does not oblige the entity to restrict or terminate the customer’s access to services.

In case you require increasing the sum of your credit limit, you may make a deposit under your client number or you may submit a written request in any store from the Yettel commercial network.

At any time by deactivation of the service - an application for release of deposit is submitted.

For saving an active service, it is required to be a subscriber of Yettel for more than 6 months, and the access to mobile services should not have been temporarily restricted during the last 6 months.

The deadline for the release of the deposit is 4 weeks for paying due in amounts for your subscriber’s number and 6 weeks for reimbursement of sums by bank transfers.

It depends on of your MMS phone capabilities.