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Има два начина, по които можеш да разполагаш с повече МВ на максимално достижима скорост:

•Можеш да активираш допълнителен пакет за мобилен интернет на turbo.lp.telenor.bg.
•В зависимост от условията на абонаментния ти план, можеш да избереш нов абонаментен план и да направиш промяната в магазините от търговската мрежа на Yettel.

На територията на България, Yettel предлага достъп до мобилен интернет през мобилни мрежи от второ (2G), трето (3G) и четвърто (4G/LTE) поколение.

If you are business subscriber who uses outgoing call restrictions or short dialing between business numbers, also if you use one of the IVR or Business Contact Center services, you may not use VoLTE

VoLTE in Bulgaria is only supported by certain models of phones - usually more modern smartphones. Maybe your phone doesn't support VoLTE, so you can't turn it on. Find relevant model with VoLTE on our website.
Alternatively, your phone may have software for another geographic region, meaning it is intended for markets outside Europe.

VoLTE can only be used within the 4G network. Most likely the indication disappeared because you were outside Yettel 4G network.

You may apply at the stores of the receiving provider (the one, to which you wish to transfer the number).

In order to transfer your mobile phone number to the Yettel network, you need to visit a store from Yettel retail chain – Yettel, GlobalNet, Internity. At the store you should submit a transfer request and choose a subscription plan.

The transfer of the number is free of charge. You do not pay any fee but you have to pay all dues and charges to the current provider.

Yes. You can replace your defective or lost/stolen prepaid SIM card and keep your mobile number and all settings of your old SIM card! You need to visit a shop from the retail network of Yettel and present your personal client code to a shop assistant.

In cases when a technical defect is proven, SIM card replacement is free. If your SIM card is mechanically damaged, lost or stolen you need to pay a replacement fee of 6,99 BGN (VAT incl.)

Your personal code is printed on a sticker, affixed to the packaging of the SIM card. It is important to keep this code - it is the password that authenticates you as a user of the mobile number. Through the personal code you can transfer your credit to another prepaid card, you can get detailed information for your calls, replace your SIM card with a new one in case of loss or theft. The personal code also allows you to make inquiries for your number when contacting the Customer Service Department.