*The price is promotional.The promotion is valid until 31 October 2014. The standart montly subscription fee for GLOBUL Call Unlimited 1 add-on is 3,9 BGN.
To activate the service GLOBUL Call Unlimited, you may sign an application in a shop from the operator’s commercial network. You can use only one of the add-ons fit for one, two, three or five numbers.
In case you would like to deactivate your subscription, you may do it anytime by visiting a shop from the commercial network of the operator and sign an application for deactivation. For the period of activation or deactivation of the service until the next invoice is issued a proportional part of your monthly fee will be charged.
The service provides an opportunity to add one, two, three or five operator numbers, to which voice and video calls, SMS and MMS are totally free of charge. Selected numbers are in addition to the For Friends group, if such one is available.
The service GLOBUL Call Unlimited is available to all residential postpaid customers of t, he operator, excluding customers who are using postpaid programs GLOBUL Universe 6.49 and GLOBUL 60+, unless GLOBUL Call Unlimited is not part of the respective program.
The subscription fee will be automatically added to the monthly bill of the customer.
Enter and change numbers in the add-on
The preferred number can be only a number in the operator network. Value added services numbers and short numbers cannot be included in the add-on by the customer.
The numbers in the GLOBUL Call Unlimited add-on are separate from the numbers included in the For Friends group.
Entering a number in the GLOBUL Call Unlimited add-on is free of charge until the vacant places are filled. The change of a preferred number is charged 2.90 BGN for each number and cannot be done more frequently than once per a billing cycle.
Voice and video calls, SMS and MMS are free of charge only in the operator network, if the customer is in the country. If the preferred number is transferred to the network of another operator or if the customer is in roaming, the customer is charged for the used services according to the used tariff plan or the active price list of the operator, at the time of the proposition.
Numbers included in add-on Call Unlimited and For Friends group
In case there is one, two, three or five same numbers in both For Friends and in the GLOBUL Call Unlimited add-on, included minutes in For Friends group are spent with higher priority and after the completion of the included minutes the consumption is charged as per the price list for the respective tariff plan. Any other traffic (video calls, SMS, MMS), where there is one, two, three or five numbers at the same time in the For Friends group and in the GLOBUL Call Unlimited add-on, will be charged according to the price list of operator. In this case, to enable the customer to use the advantages of the service GLOBUL Call Unlimited, the operator reserves the right to delete the duplicated number from the For Friends group upon GLOBUL Call Unlimited service activation or on customer’s request for number change. After deactivation of the service GLOBUL Call Unlimited in case the customer wants to use the number/s from the add-on GLOBUL Call Unlimited as number/s in the For Friends group, the customer should enter the preferred number/s in the For Friends group.
Rational usage and service restriction
The operator has the right to limit outgoing calls, SMS, MMS and video calls to selected numbers with GLOBUL Call Unlimited service to ensure the rational usage from thecustomer. Rational usage is considered outgoing calls and video calls, not exceeding a total of 1000 minutes per month, as well as up to 1000 outgoing SMS and MMS total per month. The restriction can be applied to one of the preferred numbers or for the activated service itself, and it will be executed after prior SMS notification or a call to the customer and under the conditions stated here. The restriction comes into force on the date of the subscriber’s notofication.
In addition, the operator reserves the right to restrict the usage of the service GLOBUL Call Unlimited, if technical reasons require this. For this purpose, customers will be notified by publication of the revised conditions on the corporate website, as customers will be entitled to deactivate the usage of package / service by signing an application within 15 days from the publication of the change. If within that period, the scustomerr has not deactivated the service, the new terms come in force.