Search

The depletion of the minutes you have is processed in different sequence as the minutes with highest priority are spent first.

Priority. Highest to lowest:

Minutes to Extra number

Minutes to preferred numbers from For Friends group

Minutes to the Yettel network during the weekends

Minutes to the Yettel network

Minutes to all national networks

When making a call, from the available minutes those to be spent first are the minutes with the highest priority. After their depletion the minutes spent are those with the next high priority.

You can change your plan by choosing one of the following options:

• By calling number 123 (0,03 BGN/call), followed by selecting option 0 and option 4 “Change of plan“;
• By a free SMS to number 125 with text containing the name of the plan;
• By contacting any of our operators from Customer Service Department (0.10 BGN/min).

The change of plan is charged 0.60 from the available credit and enters into force after receiving of confirmation SMS.