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Services prices for prepaid plans

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Services prices for prepaid plans

Prices of international calls for prepaid plans
International calls Price

EU

Aland Islands, Austria, Azores, Belgium, Canaries, Channel Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar, Great Britain, Greece, Guadeloupe, Hungary, Iceland, Ireland, Isle of Man, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique, Madeira, Mayotte, Norway, Netherlands, Poland, Portugal, Reunion, Romania, Saint-Martin, Slovakia, Slovenia, Spain, Sweden, Vatican City State.

0,44 BGN/min

Balkans

Operators: Cosmofon (North Macedonia), AMC (Albania), Telekom Srbija (Serbia), Turkcell (Turkey).

 1,59 BGN/min

Zone 1

Fixed and mobile networks: Canada, Russia, USA.
Fixed networks: Israel, Japan, Monaco, Montenegro, North Macedonia, Serbia, Switzerland, Turkey.

 1,59 BGN/min

Zone 2

Fixed networks: Albania, Algeria, Andorra, Armenia, Belarus, Bosnia and Herzegovina Georgia, Libya, Moldova, Morocco, Palestine, San Marino, Tunisia, Ukraine.
Mobile networks: Albania, Andorra, Armenia, Belarus, Bosnia And Herzegovina, Kosovo, North Macedonia, Moldova, Monaco, San Marino, Serbia, Turkey, Ukraine, Montenegro, Switzerland.

 1,89 BGN/min

Zone 3

Fixed and mobile networks: All other countries.

 2,49 BGN/min

Satellite networks

 8,99 BGN/min

The prices are with VAT included.

The minimum initial time for charging is 60 seconds.

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Prices for services, which are equally charged with all prepaid plans
Service Price
Calls to all national networks 0,45 BGN
Calls to Friends and Family numbers 0,29 BGN
Calls to 0700 numbers from Telenor mobile number 0,32 BGN
Mobile Internet, WAP via CSD 0,06 BGN/ min
Mobile Internet, WAP via GPRS 2,40 BGN/ MB
Multimedia messages (MMS) within Telenor network 0,69 BGN/ MMS
Multimedia messages (MMS) to other national mobile networks 0,69 BGN/ MMS
International MMS 0,90BGN /MMS
SMS to national networks 0,29 BGN/ MMS
Video calls to all national mobile networks 0,59 BGN/ min.
Credit renewal (from a Telenor phone) free
Checking available credit free
Available credit transfer 4,80 BGN/request
Detailed information for conducted calls (up to 3 months) 7,20 BGN/request
Barring of outgoing calls in case of theft or lost of SIM cardfree
Voice mail (listening to messages) 0,24 BGN/ min.
Replacement of defective prepaid SIM card free
Replacement of prepaid SIM card in case of loss/theft, damage or blocked PUK code 9,99 BGN
Replacement of prepaid SIM card in case of customer's preference (e.g. different SIM format) 9,99 BGN
Calls to Emergency Numbers free
Contact with operator from Customer Service Center 0,15 BGN/ call
Interactive Voice Response Service 0,15 BGN/ call
Change of tariff 0,60 BGN
Change of preferred number 1,99 BGN
Post to Prepaid tarif plan 9,99 BGN

Outgoing calls to numbers beginning with 089 1XXXXXX, or other numbers without a code from the network of Telenor at no premium rate, are charged at 0,47 BGN per minute with VAT.

Minimum initial charging of the voice calls depends on the chosen prepaid plan.

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