eSIM is a digital SIM card embedded in your device that can be activated without a physical card. The prepaid eSIM by Yettel gives you internet access through the operator’s network.

You can complete the activation in minutes by scanning the QR code you will receive at your email address. We will send you instructions on how to activate your prepaid eSIM card, regardless of your smartphone’s operating system:
·       If your device uses Android, scan the QR code through your phone’s settings and follow the steps.
·       If your device uses iOS, use the provided LPA code to activate your digital card manually.

Newer models of smartphones, tablets, and smartwatches support a prepaid eSIM card. To check if your device supports one, go to its Settings - under the Connections manager or the corresponding SIM manager, or on the manufacturer’s website. If you see an option to “Add eSIM”, you can confidently purchase one.

Each package comes with an initial period of unlimited Internet and access to Yettel‘s 5G network, so you can browse according to your needs. For example:

• The Yettel 25 GB plan with a 30-day validity, of which first 5 days are Unlimited, is suitable for shorter stays and less intense usage.
• The Yettel 100 GB plan with a 60-day validity, of which first 20 days are Unlimited, is suitable for longer stays and intense data usage.

No, the prepaid eSIM card that you purchase from us is valid only in the Republic of Bulgaria and can only be used with the Yettel network.

When you’re using a prepaid eSIM card from Yettel, you can expect several types of messages:

1. You’ll get an SMS when you exhaust 80% of the data;
2. You’ll get an SMS when you exhaust 100% of the data;
3. You’ll get an SMS when the prepaid eSIM expires.

Each message will contain a link, which you can follow to get a new prepaid eSIM data card from us.

Yes, most modern devices that can have an eSIM support the Dual SIM option – using an eSIM and a physical SIM card at the same time.

With the purchase of a digital SIM card, you don‘t have to wait for delivery, activation takes just a couple of minutes, and you can’t lose or damage it. This gives you flexibility when travelling and the ability to choose what fits your needs and data usage. You can easily add more data, and you don’t sign a contract.

Contact the Yettel support team at number 123 – we’ll guide you step by step.

Yes, but you need to deactivate the eSIM from the old device and activate it again on the new one.

All fees are clearly listed at the time of purchasing a prepaid digital card from Yettel. There are no hidden charges.

You’ll lose connection to the Yettel network, if you delete it. To continue using Internet within the Republic of Bulgaria with our eSIM, reactivate it using the original QR code you received at your email after purchasing.

The prepaid eSIM plans you can buy from Yettel are made specifically for mobile data, without calls or SMS included.

You can purchase an eSIM directly from the Yettel website – choose your package and follow the steps. After purchasing, you’ll receive an email with order information and a QR code with activation instructions.

Dial *#123# to check the balance of your prepaid eSIM data card. To travel with confidence, the Yettel team will send you a text message, notifying you when you’ve exhausted 80% and then 100% of the data in your chosen package.