Telenor's Corporate Responsibility Report 2014
Table of Contents
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66
Words by the CEO
2
About the Report
4
Scope of the Report
5

5
Our Company
6
Memberships and Acknowledgements
8

8
Corporate Governance
10
Materiality Assessment
15
Marketplace
17
Market 
18
Customer Care
19
Sustainable Products and Services
27
Responsible Sourcing
30
2014 Achievement and 2015 Targets
32
Employees
33
Employee engagement
36
Health and Safety
39
The Team
40
2014 Achievements and 2015 Targets
41
Environmentт
42
Environmental Management System
43
Energy Consumption and Climate Protection.
44
Resource Utilization and Waste Management
49
Support to Environmental Projects and Events
51
2014 Achievements and 2015 Targets
52
Society
53
Contribution to Economic Growth
55
Safe Internet
56
Long-term causes and campaigns
57
to Education .
59
Innovations .
63
Electromagnetic fields
65
2014 Achievements and 2015 Targets
66
SUPPLEMENT
67
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