Telenor’s corporate responsibility report
In addition to our mandatory online anti-
corruption training, in 2014 we developed
an anti-corruption handbook in the form of
a smart phone or a tablet application that is
downloadable on personal devices.
Our employees have the opportunity to re-
port any Code of conduct violations and eth-
ics issues via a Compliance hotline accessible
through the company’s intranet. All signals are
treated with full confidentiality and there is full
protection of the complaint initiator. In 2014
the Ethics and Compliance Officer received 10
reports, however none of them was related to
cases of corruption. All reported cases were
investigated and followed through by correc-
tive actions where necessary.
Irina Vasilevska,
Ethics and Compliance Officer
and Chief Legal Officer
Most progressive and transparent organizations nowadays set their business standards in Codes
of Conduct. Our code is an integral part of the Telenor Way and covers all aspects of our work
related to community, business relationships, and assets. The code sets a prerequisite for high
professionalism and integrity, and we believe this always pays off. We believe that working in
accordance with the Codes of Conduct is an obligatory and extremely valuable tool on our way to
achieving better service quality, employee engagement and business relationships.
Corporate Governance
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