Telenor’s corporate responsibility report
The major network swap was implemented in
clusters of around 10-20 base stations each.
In order to avoid work-related accidents we
conducted the equipment swap mostly during
the day, taking into account the network traffic
and trying to avoid significant drops in the ser-
vice quality. We plan to complete the process
by mid-2015, taking into account that by the
end of 2014 around 80% of our base stations
were already swapped.
The network renovation program involved
most of the employees directly or indirectly.
Over 70% of the staff from the technical teams
was actively involved. Being proactive in our
efforts, we prepared an exceptionally detailed
schedule for the upcoming activities with pre-
cise information about each and every step.
We informed the customers in the affected re-
gions in advance to the upcoming activities
through different communication channels. All
customer reports regarding network issues
were collected in a special application, and
were solved in due time.
.
Plamen Vichev,
Project Manager, Huawei
The renovation of Telenor’s network was a challenge, which our team tackled with excellence.
The project gave the unique opportunity to everyone to become successful while acquiring
knowledge at the same time. The key to success was the wonderful work environment and close
collaboration between the professionals of Telenor and Huawei, who worked as one team.
I am happy to add that the renovation of Telenor’s network ended without any health and safety
incidents. I believe this partnership was beneficial to all who participated and I hope we will have
the opportunity to work together in the future.
Vladimir Radojicic,
Chief Technical Officer
I would like to share something, which makes
me extremely proud - a statement from one
of the team members: “This was the best
team work ever!” If this is even 51% true, I am
very proud.
Environment
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