Telenor’s corporate responsibility report
KEY PERFORMANCE INDICATORS*
INDICATOR
Unit
2012 2013
2014
Marketplace
Total revenue
million euro
378,07 338,41 325,99
EBITDA
million euro
135,37
114,95 124,68
Average revenue per user (APRU)
BGN
13,46
11,29
11,15
Number of customers
million subscriptions 3,80
4,00
3,90
Employees
Employees
number
2183
2229 2284
Employee turnover
%
17,5
18,4
18,6
Employees receiving regular performance and career development review
%
100% 100% 100%
Number of incidents and injuries, which lead to more than 3 lost days
number
0
0
3
Fatalities
number
0
0
0
Women directly reporting to the CEO
%
25
33,3
33,3
*Data for the period before the merger has been recalculated to cover both GLOBUL and GERMANOS activities.
Supplement / Key Performance Indicators
70
