Info services

How doest it work

MyTelenor mobile portal is available for all Telenor subscribers using Postpaid and Prepaid plans. It is reachable via GPRS or CSD in Telenor network.

Subscriber profile
When you enter the portal for first time you should select portal version and language. Then these settings are stored to your personal profile and you will always browse the mobile portal in a chosen way.

Content
Multimedia content is automatically filtered according to your phone supported formats. You can download the content or send it to friend. FUN Call content and service management is available for all portal users and is not handset dependent.

Search
Search in the portal is done via keyword or part of it which determinates the name of the content. For example you can use artist name or song name as a keyword if you are looking for real tone. Search results are presented grouped by content type.

Multimedia packages
Packages are grouped by type of mobile content – real tones, poly melodies, video clips and mix of these three content types and they are automatically filtered according to your phone supported file formats. When you select a package you may “review” its content - number, type and name of the items. When you purchase a package, you are charged with the published package price and can download its content directly on your phone according to its supported formats.

Listening/ Watching of content
You can listen or watch content through GPRS in the Telenor 2G and 3G network and depend on your phone supported file formats.

Online TV and Cameras
Watching TV and cameras online in MyTelenor mobile portal is accessible only for UMTS phones, registered in Telenor 3G network via GPRS. You can watch TV in real time or cameras with one time access or upon subscription for “Daily”, “Weekly” or “Monthly” access to the selected TV pack by paying the corresponding price. The monthly TV subscription is with activated automatic renewal. After you make a subscription for TV, it is automatically added to „My subscriptions”, from where you can watch without additional charge until subscription expires. In “My subscriptions” you can also check and manage the status of auto renewal option for the monthly TV subscriptions.

FULL Track
The service is accessible for all WAP users with mobile phones supported .mp3 and .aac music formats.
Note: The volume of files for FULL Track download may exceed 3-4MB. Make sure you have enough free space in your handset before you purchase content.

PlayList
Options for content supplement to the play list are valid in case of availability of selected content for “watching” or “listening”. You can add a song or a video in PlayList for a selected period – day, week or month. With content review in you PlayList you can see for every song or video its validity period. When “subscription” for particular song or video is expired, the content is automatically deleted form your PlayList.

MaxPlay!
Your handset should support streaming and should be correctly set in order to use MaxPlay! By subscribing for MaxPlay! you get 100 free auditions of songs, included in this zone for 30 days period of time. The subscription is with activated automatic renewal upon validity expiration or exhausting the included free auditions. In “My subscription” menu you can check the remaining free auditions in the current subscription as well as manage the auto renewal option. Downloading the FULL Track songs via MaxPlay! zone is not included in the subscription and is not free of charge. For each FULL Track song you will se respective price for download.

MaxChoice
Your handset should support one of the following formats to use the service (.mp3|.wav|.amr|.awb|.rmf|.aac|.mmf|.gif) and to be correctly configured. The subscription for MaxChoice gives you 20 downloads of songs, pictures and other content included in the service menu, for a period of 30days. The subscription is with auto renewal option activated upon 30days period expire or exhausting of included 20 items. In “MySubscription” menu you can always check the validity period and remaining download items, as well as manage the status of auto renewal option. Using the option “gift to friend” is not included in these 20 download items and is not for free.

How do I get the service

To get access to MyTelenor mobile portal you need to use WAP supported phone and should have valid settings for Telenor network.

Automatic settings
If you are a new Telenor subscriber or have replaced your previous handset, the system will automatically identify the make and model of your handset and will send the necessary settings depending on the functions your handset supports.

TV and Cameras streaming in real time is accessible only for 3G phones, registered in Telenor UMTS.

For watching/listening of mobile content or TV/Camera streaming in real time, your phone should have settings for “streaming”.

If you don`t have profile for “streaming” in your handset and try to watch/listen content from mobile portal, you can select the profile, which you are using for access to the mobile portal. You can set new access point to use it for “streaming”, just define the setting APN, using access point “telenor”.

To receive settings, send free SMS to 100 with content TV.