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Customer service

Customers service for you is 24 hours a day, 7 days a week, 365 days a year
The Customer Service Department will answer your questions and cooperate in the solving the arisen problems.

How does it work

You can contact us at:
123 from a Telenor mobile phone
089 123 from another telephone in the country or +359 89 123 from abroad
Address: Teleor Bulgaria EAD, Business Park Sofia, Building 6, 1766 Sofia
Fax: (02) 415 4123; 089 819 4123

How much does it cost

Contact with a Customer Service Center operator at number 123 is charged 0.024 BGN with VAT regardless the call duration.
Automatic informational service at number 123 is charged 0.024 BGN with VAT regardless the call duration.

Attention: when you are in roaming, the call to Customer Service Division is billed as an international call to Bulgaria.

How do I get the service

You can use Customer Service with the inclusion in the Telenor network.

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